Sales Terms & Conditions
All sales of products and/or services (“Goods”) made at or through [www.virtugadgets.com](http://www.virtugadgets.com) (“Virtu Gadgets”) are governed by the following sales terms and conditions (the “Terms”). By placing an order or making a purchase through Virtu Gadgets, you (the “Buyer”) agree to be bound by these Terms.
1. Orders
All orders placed by the Buyer are considered offers and are subject to final acceptance by Virtu Gadgets. We may request additional information before processing your order. An order confirmation indicates that we have received your order but does not constitute acceptance. We reserve the right to accept or reject any order at our sole discretion and may limit quantities without notice.Orders placed cannot be cancelled once confirmed. However, if your item is unused and unopened, you may return it in accordance with our **Return Policy**.
2.Pricing & Taxes
All prices listed on our website are in Singapore Dollars (SGD) and do not include shipping or handling fees unless stated otherwise. We reserve the right to change prices or correct pricing errors at any time without prior notice.
Goods and Services Tax (GST) is included where applicable under Singapore law. If your purchase is for a tax-exempt entity, please contact us **before** placing your order with the relevant documentation. We are unable to process GST refunds after a purchase is completed.
3.Shipping & Delivery (Singapore)
We aim to process and ship all confirmed orders within 1–3 business days. Delivery times may vary depending on location, product availability, and courier delays. Expected delivery dates are estimates only and not guaranteed.
All risk of loss or damage passes to the Buyer upon handover to the courier. Orders may ship in separate packages.
**Note:** Deliveries to remote areas, including non-mainland islands or locations outside of Singapore, may take longer.
4.Shipping Restrictions
Some electronic items containing lithium-based batteries may be subject to shipping restrictions or require ground-only delivery. If we are unable to ship to your address due to regulatory or logistical limitations, your order may be cancelled and fully refunded.
5.Payment Methods
Virtu Gadgets currently accepts the following payment options:
* Credit/Debit Cards: Visa, MasterCard, AMEX,PayNow,PayPal
Virtu Gadgets reserves the right to decline or cancel any order or payment at our discretion. Discount codes may not be applicable to promotional items, new launches, or bundles.
Returns & Refunds
If you are not satisfied with your purchase, you may return the product in its original, unused condition within **14 calendar days** of delivery for a full refund or exchange. Items must be returned in their original packaging. Customised products and clearance items are non-returnable and non-refundable.
To initiate a return, please contact our customer service team at virtugadgets494@gmail.comFor products that arrive damaged or incomplete, please notify us within 2 business days.
Warranty & Claims
If you experience a defect with a product under warranty, you may submit a warranty claim through your Virtu Gadgets account or by contacting our support team. Proof of purchase is required. In some cases, return shipping may be the responsibility of the customer.